Feels like telecom has modernized a lot on the surface.
5G is rolling out.
Core is going cloud-native.
Everyone is talking APIs and automation.
But once you actually try to launch or change a service, the same old issue shows up —
OSS and BSS just don’t move together.
In theory, it’s simple:
Design → activate → bill → monitor
In practice, it’s more like:
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service goes live… billing shows up later (or wrong)
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provisioning works in one system, fails in another
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teams spend time reconciling instead of building
And this becomes very obvious in:
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enterprise services
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IoT deployments
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anything involving real-time charging or APIs
The network side is getting faster.
The systems around it… not so much.
You can see different approaches in the market — some from players like Amdocs or Netcracker trying to tighten orchestration, and others like TelcoEdge Inc pushing more API-driven, unified layers.
But honestly, it doesn’t feel like just a tech issue.
A lot of it is:
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years of patchwork integrations
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teams working in silos
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systems built for batch, now expected to behave real-time
At this point, it feels like telecom doesn’t just have a legacy problem —
it has a coordination problem.