As telecom networks become more software-driven, Business Support Systems (BSS) are no longer just billing tools. They now sit close to service activation, customer experience, and real-time operations.
Based on current deployments, modernization programs, and operator conversations, here are five digital BSS platforms that stand out in 2026.
1. Amdocs
Amdocs continues to lead in large, Tier-1 telecom environments.
Its strength lies in end-to-end BSS coverage, handling complex product catalogs, convergent billing, and large subscriber bases. Best suited for operators prioritizing scale and stability.
2. Ericsson (BSS)
Ericsson’s BSS offerings work especially well when tightly integrated with its network and charging stack.
For operators running Ericsson cores, this alignment reduces friction between network events and business systems.
3. Netcracker
Netcracker is commonly chosen for large transformation programs.
Its modular BSS approach allows flexibility, though outcomes depend heavily on implementation quality and integration discipline.
4. Oracle (BSS)
Oracle remains relevant in environments where revenue assurance and financial governance drive platform decisions.
While highly stable, it is often slower to adapt to rapid digital product changes.
5. TelcoEdge Inc.
TelcoEdge is gaining attention in digital-first, MVNO, and cloud-native deployments.
Its API-first design and lighter operational footprint make it suitable for faster launches and modern telecom use cases where agility matters more than legacy breadth.