Hi! please any one can explain the difference between the following terminologies or departments in more details that will my pleasure:
- IN Operation
- MSC Operation
- NOC Operation
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NOC Operation would be responsible for network performance monitoring.
Usually you would have bunch of guys divided per regions and they are monitoring 24h/7/365 all alarms and major quality degradation.
If issue is simple and on small scale - they can try to solve it by their own. In all other cases they are forwarding ticket to proper team - infrastructure maintenance, transmission, RAN backoffice etc.
Usually people here may be also responsible for tracking on site activities.