To address TCH uplink call drops, a thorough technical investigation is essential to identify the root cause, whether it stems from congestion, poor coverage (often related to antenna tilting or power adjustments), or interference. Based on the findings, the following actions can be taken:
Increase Uplink RLC RETX Threshold
Adjust the retransmission threshold to allow more retries for uplink data before triggering a failure.
Adjust N310 and T30 Thresholds
Increase these parameters to provide additional time for error correction and recovery, reducing premature call drops.
Review Neighbor Relations and Handover Offsets
Check the configuration of neighbor relations (NBRs) and fine-tune handover offsets.
Evaluate 4G and 3G priorities to align with the desired service objectives.
Implement Interference Mitigation Features
Enable and optimize interference management features to minimize the impact on uplink quality.
The mitigation measures depend on the technology in use (2G, 3G, or 4G) and the availability of relevant features. Here are some additional steps:
Hardware Issue Investigation
Open a ticket with the NFM team to investigate potential hardware issues in the area.
Check for anomalies such as faulty repeaters or other equipment causing interference.
Review and Verify Feature Implementations
Ensure that appropriate features are applied in the network configuration.
Be cautious of certain features that might cause temporary deterioration, such as Huawei’s CloudAIR.
Optimize and fine-tune these features to stabilize network performance over time.