Issue connecting a FWA CPE DEVICE to XCAL software tool

Hi Experts.

I am having issue connecting a FWA CPE DEVICE to XCAL software tool.

Error says… COM port is not recognized.

Can anyone suggest what I need to do… do I suppose to change in binary or something in our device.
XCAL software tool

Not sure about your specific case. In general to access device com port, you need to have drivers installed and debug enabled if not already so.

Have you checked with Accuver (Innowireless) that CPE chipset is supported by XCAL? Most QC, Samsung would support it, but not all.