Error connecting PCTEL IBflex scanner with Nemo outdoor

Hi All.

We are connecting PCTEL IBflex scanner with Nemo outdoor but it is showing this error.

What may be the issue and how we can resolve it?

Nemo outdoor 2

Do you have a NEMO license that supports PCTEL scanner?

If yes contact Keysight directly, they will help you out quickly.

Yes…

Try restarting both NEMO and Scanner.

Try a different port for Scanner.

Have you installed its drivers?

As far as I remember, some devices need drivers as well.

Yes, installed all drivers.

Yes, restarted many times.