Call setup failure due to RRC rejection on good radio condition

Hi.
Please check time out duration on your test plan.
It’s not normal to faced call failure both in 2g and 3g technology.
Review your test plan configuration.
Did you notice in one site or many?

25 seconds.
The issue is in many sites.

Why there is RRC rejection, as all parametric settings are OK?

Did you found any abnormal in OSS KPIs of Serving cell?

Yes, checked. No RRC rejection code and power congestion.

If everything is normal in OSS, you need to check script and devices.
Try to do a call without script and check.

Make it 60 seconds and redo the test.

Good proposition!

Reason is: if is there issue in script why in same area call is established when we try second time?

So, it happened only one time?

Yes, in some cell it happened.

Can you check layer 3 signaling message?

Yes please share what detail, and I will check and share.
I’m using Genex phu.

Hi Shahroz,

in my experience it’s rare that you have RRC Rejection that you don’t have explained at U2000. There are plenty of counter RRC.Rej - please check them all, there should be something. rrcrej

If some RRC.Rej.Redir is incrementing, perhaps you have redirection to GSM configured at your cell (check if there is anything at LST UCELLREDIRECTION for your cell - if there is just remove this configuration).

Good luck

Regards

Vitalii

1 Like

Hello again.

Please suggest what could be reason for call setup failure in good radio condition.

Message IMS sio/2.0 cancel.

What does it mean?

Cancel would mean call was cancelled either by user or the network.

How can we drill this case if by network side?
487 request terminated this also shown.

This error when you call someone and after 3 to 4 ringing you cancel the call.