BB 5216 ericcson no permite gestion ni carga el sw de backup

OSS and NOC
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buenos dias comunidad tengo un consulta sobre las BBU 5216 , Realize la carga de SW y luego de la carga despues de 15 minutos restaura como estaba y no permite gestion para el mosheel necesita su ayuda por favor

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Hello @Mirella !
Please write in more detail about the problem with BB5216 and it would be better to do it in English :upside_down_face:
Thanks!

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English:

Good morning, community. I have a question about the BBU 5216. I performed the software load, but after 15 minutes, it restores to the previous state and does not allow management through MOSHELL. I need your help, please.

Answer:

It looks like your BBU 5216 is restoring the previous configuration after the software load, which suggests an issue with software activation or configuration synchronization. Here are some steps you can check:

  1. Verify the Software Version: Ensure that the software version you uploaded is compatible with the BBU 5216 and meets the hardware and network requirements.
  2. Confirm Software Activation: After loading the software, check if you have properly executed the commands to activate the new version and restart the unit.
  3. Fallback Mode: If the BBU detects a failure in the new software version, it may automatically restore the previous version. Check the logs to identify any errors during boot.
  4. Synchronization with MME / OMC: Ensure that the BBU is correctly communicating with the management system (MOSHELL/OMC). Try connecting manually and verifying the configuration.
  5. Check for Alarms: Use lt all in MOSHELL to list alarms and events that might give clues about the issue.
  6. BBU Status: Check with st eutrancell to verify the cell status and st hw to see the hardware status.
  7. Try a Manual Reset: If everything seems correct but the issue persists, try a reboot manually and check if the auto-restoration still happens.

If the problem persists after these steps, review the logs in detail using lt all and check for failures in the software installation. You may also try reinstalling the software, ensuring that the correct version is used and that the installation process completes properly.

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Thanks, I have solved it, the solution is that I had to put the correct addresses in SUMARYFILE

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