Caros colegas do grupo, boa tarde.
A empresa KAÏNA-COM, está buscando 1 candidato para a seguinte vaga:
Location: Ivory Coast
Duration: 1 year + Ext
Start Date: JAN/2017
Contact: HEINE, Guilherme
E-mail @: email@example.com
Reference: 2017-01-NSS-Huawei-0001 Support Level 2 - NSS Huawei
Looking for NSS Huawei Level 2 Support
We are currently recruiting for a successful Telecom vendor company in Ivory Coast who urgently require Level 2 Support for NSS Huawei to work within its ambitious and dynamic environment.
• Act as Regional Point of Contact for NSS CS/PS Core Network and handle customer escalations when needed. Manage Process Input for Technical Support i.e. Trouble-Tickets from Radio Performance, OMC, NMC, Back office Transmission Fault analyses in cooperation with OMC, TT updates, Dispatch and Support Field Service Technicians Cooperation/ Escalation of Problem, Correction, Ticket creation Support Configuration Management, such as Data fill, Capacity extension, parameter changes, optimization changes Support the regular KPI review such as: sleeping (blocking) cells, seizure failure. Cooperation and good communication with team members and customer.
• Support the Backup concept, Disaster recovery process, System administration, Network inspection, Audit Reporting.
• Support for Technical Issues related to Huawei to Core/Voice Network Products :
- STP,MSC/MSS,MGW,HLR, CS,IMS[MSOFTX3000/UGC3200/UMG8900/HLR9820/SG7000/SICSCF/ATS/HSS/PICSCF/IICSCF/SBC/RCS],
• Troubleshoot hardware/software/Service Provisioning issues
• Handling Customer created Trouble Tickets for Issues related to Core/Voice Networks & ensuring the SLA & Contract Timeline is strictly met in all Customer Requirements.
• Good knowledge in GSM – GPRS – UMTS –LTE standards.
• Understanding NGN, IMS, CAMEL, architecture not less than 5 years technical supports experience in these technologies.
• Good knowledge in :
- Signaling N7
- Mobile core network equipment
- Protocols analyser (K15, Wireshark,…)
- ATCA V1 & V2
Candidate should have:
• Good Skills in Huawei NSS equipment’s.
• Good communication skills
• English speaking (French is a plus)
• Good team work
• Available to travel over Ivory Coast
Se estiver interessado, favor enviar um e-mail com seu CV detalhado em Frances e/ou Inglês para:
Assunto: 2017-01-NSS-Huawei-0001 Support Level 2 - NSS Huawei